Bennett Auto Repair
Any car’s full history in seconds
Auto repair shop, 5 people
The problem
Service records, parts invoices, and warranty papers lived in a filing cabinet and 3 inboxes. Finding what had been done to a car could take 20 minutes, with the customer waiting at the counter.
How Iris helped
Iris files every work order and invoice under the car’s license plate and the customer’s name as it arrives. Anyone in the shop types the plate and gets the full history.
The result
A car’s full history found in seconds
About 8 hours a week saved on paperwork
Warranty claims filed the same day
“A customer calls about a repair from 2 years ago, and I have it up before he finishes the sentence.”
Joe Bennett
Owner, Bennett Auto Repair
